Last updated: March 2026
This Privacy Policy explains how Humon ("we", "us", "our") collects, uses, and protects your personal information when you visit our website, purchase our products, or interact with us (collectively, the "Services"). We encourage you to read this policy carefully to understand how your information is handled.
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. When updates are made, we will revise the "Last updated" date above and publish the updated version on our website. Where required by law, we will take additional steps to notify you.
The information we collect depends on how you interact with us.
Providing certain information may be necessary to access particular features of our Services.
When you visit our website, we may automatically collect certain technical information, including:
This data is collected through cookies and similar tracking technologies.
We may receive information from trusted service providers who support our operations, including payment processors, e-commerce platform providers, analytics and advertising partners, and shipping and fulfilment partners. All third-party information is handled in accordance with this Privacy Policy.
You may unsubscribe from marketing communications at any time.
Where required under UK or EU data protection laws, we rely on legitimate interests, contractual necessity, or consent as our lawful basis for processing.
Humon uses cookies to enable core website functionality, remember preferences, improve performance, analyse traffic, and support marketing efforts.
You may disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled. Our website is not currently designed to respond to "Do Not Track" browser signals.
We may share your information with:
We do not sell your personal information. We do not use sensitive personal data to infer characteristics about you.
If you opt in to receive SMS communications from Humon, we may send order updates and promotional messages. Your opt-in consent is not shared with third parties for unrelated purposes. You may opt out at any time by following the instructions in the message.
If you post reviews or other public content, that content may be visible to other users. We cannot control how others may use publicly shared information. We recommend not sharing sensitive personal data in public submissions.
Our Services are not directed at children. We do not knowingly collect personal information from individuals who are legally considered minors under applicable law. If you believe personal information has been provided to us in error, please contact us at help@humonhealth.com, and we will review and take appropriate action.
We take reasonable technical and organisational measures to protect your information. However, no online system can guarantee absolute security.
We retain personal information only for as long as necessary to fulfil orders, provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Depending on your location, you may have the right to:
To exercise your rights, please contact help@humonhealth.com. We may require verification of identity before processing certain requests. We will not discriminate against you for exercising your rights.
Your personal information may be transferred and processed outside your country of residence. Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including recognised contractual protections.
If you have concerns about how your information is handled, please contact us first at help@humonhealth.com. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
For questions about this Privacy Policy or your personal data, please contact us at help@humonhealth.com.
Humon is the data controller responsible for your personal information under applicable data protection laws.